Concierge Supervisor

Closing on: Aug 31, 2025
Department: Front Office
Country: China
Property: Banyan Tree Sanya
Type: Full Time
  1. Report to AFOM assist to manage the whole concierge team.
  2. As a team leader to manager concierge daily operations, do the duty roster and training for bellmem.
  3. Monitors the general condition, cleanliness of the buggies, co-ordinates guest transportation requirements.
  4. Receiving and delivery of all newspapers and magazines.
  5. Assist guests with arrival and departure procedures, supervisor luggage, message and guest delivery and pick-ups.
  6. Effectively administers the dept. preparing and submitting reports on time as directed.
  7. Be farmiliar with local sightseeing, restaurants, hotels, shopping center, markets, hospital and etc.
  8. Assist driver leader to claim insurance, gasoline control, schedule and driver arrangement.

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