Director of Engineering

Department: Engineering
Country: Thailand
Property: Banyan Tree Krabi
Type: Full Time
Job Description: Director of Engineering
To provide a safe, secure and comfortable environment by maintaining the hotel’s assets through on-going preventive maintenance as well as day to day maintenance activities, and ensuring that all mechanical and plant systems are operating efficiently.

Core Responsibilities

Key Responsibilities

1. Engineering Operations & Facilities Management

  • Oversee all engineering operations, including electrical, mechanical, plumbing, fire protection, water treatment, swimming pools, elevators, kitchen equipment, and building systems.
  • Ensure all resort facilities, guest rooms, public areas, back-of-house areas, and landscaping infrastructure are maintained to the highest luxury standards.
  • Maintain the reliability and operational efficiency of all equipment, utilities, and technical systems.
  • Conduct regular inspections and ensure prompt resolution of technical issues.
  • Ensure minimal disruption to guests and resort operations during maintenance activities.

2. Preventive & Corrective Maintenance

  • Develop, implement, and monitor comprehensive preventive and predictive maintenance programs.
  • Establish maintenance schedules and ensure timely completion of all maintenance activities.
  • Oversee corrective maintenance and emergency repairs to minimize equipment downtime.
  • Maintain accurate maintenance records, equipment history, and technical documentation.
  • Proactively identify potential risks and implement appropriate corrective actions.

3. Leadership & Team Management

  • Lead, manage, and develop the Engineering Department to achieve operational excellence.
  • Recruit, train, coach, and motivate engineering team members.
  • Establish clear departmental goals, performance standards, and KPIs.
  • Ensure adequate staffing, duty rosters, and effective coordination across shifts.
  • Foster a culture of accountability, teamwork, continuous improvement, and service excellence.

4. Energy Management & Sustainability

  • Develop and implement energy conservation initiatives to optimize electricity, water, and fuel consumption.
  • Monitor utility consumption and identify opportunities for cost reduction without compromising guest comfort or service quality.
  • Implement environmentally responsible engineering practices in line with the resort’s sustainability objectives.
  • Monitor energy performance and establish improvement targets.
  • Support green initiatives, waste reduction, and resource efficiency programs.

5. Budgeting & Cost Control

  • Prepare and manage the annual Engineering Department budget.
  • Control operating expenses and capital expenditure.
  • Evaluate equipment replacement, repair, and upgrading requirements.
  • Ensure cost-effective procurement while maintaining quality, safety, and operational standards.

6. Capital Projects & Asset Management

  • Plan and oversee renovation, refurbishment, upgrading, and new development projects.
  • Coordinate with consultants, contractors, suppliers, and other departments to ensure projects are completed on time and within budget.
  • Ensure all engineering installations and modifications meet design specifications, quality standards, and regulatory requirements.
  • Maintain accurate records of resort assets and technical systems.

7. Health, Safety & Regulatory Compliance

  • Ensure compliance with local laws, building codes, occupational health and safety regulations, and environmental standards.
  • Oversee fire and life safety systems, emergency preparedness, and business continuity procedures.
  • Conduct regular safety inspections, risk assessments, and emergency drills.
  • Ensure proper management of permits, licenses, inspections, and statutory certifications.
  • Promote a safe working environment for all employees, guests, and contractors.

8. Guest Experience & Interdepartmental Coordination

  • Work closely with Rooms Division, Housekeeping, Food & Beverage, Spa, Security, and other departments to ensure smooth resort operations.
  • Respond promptly to engineering-related guest complaints and operational emergencies.
  • Ensure guest rooms and public facilities meet luxury brand standards and are always in excellent working condition.
  • Maintain a proactive and service-oriented approach to engineering operations.

Qualifications

  • Minimum 5-7 years of experience in a 5-star luxury hotel or resort.
  • Good English and local language skills
  • Good organisational skills
  • Ability to lead, motivate and develop a team of individuals
  • Sound working knowledge of Engineering practices
  • Ability to work under pressure

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