Department: Engineering
Country: Thailand
Property: Banyan Tree Krabi
Type: Full Time
| Job Description: Director of Engineering To provide a safe, secure and comfortable environment by maintaining the hotel’s assets through on-going preventive maintenance as well as day to day maintenance activities, and ensuring that all mechanical and plant systems are operating efficiently. |
Core Responsibilities
Key Responsibilities
1. Engineering Operations & Facilities Management
- Oversee all engineering operations, including electrical, mechanical, plumbing, fire protection, water treatment, swimming pools, elevators, kitchen equipment, and building systems.
- Ensure all resort facilities, guest rooms, public areas, back-of-house areas, and landscaping infrastructure are maintained to the highest luxury standards.
- Maintain the reliability and operational efficiency of all equipment, utilities, and technical systems.
- Conduct regular inspections and ensure prompt resolution of technical issues.
- Ensure minimal disruption to guests and resort operations during maintenance activities.
2. Preventive & Corrective Maintenance
- Develop, implement, and monitor comprehensive preventive and predictive maintenance programs.
- Establish maintenance schedules and ensure timely completion of all maintenance activities.
- Oversee corrective maintenance and emergency repairs to minimize equipment downtime.
- Maintain accurate maintenance records, equipment history, and technical documentation.
- Proactively identify potential risks and implement appropriate corrective actions.
3. Leadership & Team Management
- Lead, manage, and develop the Engineering Department to achieve operational excellence.
- Recruit, train, coach, and motivate engineering team members.
- Establish clear departmental goals, performance standards, and KPIs.
- Ensure adequate staffing, duty rosters, and effective coordination across shifts.
- Foster a culture of accountability, teamwork, continuous improvement, and service excellence.
4. Energy Management & Sustainability
- Develop and implement energy conservation initiatives to optimize electricity, water, and fuel consumption.
- Monitor utility consumption and identify opportunities for cost reduction without compromising guest comfort or service quality.
- Implement environmentally responsible engineering practices in line with the resort’s sustainability objectives.
- Monitor energy performance and establish improvement targets.
- Support green initiatives, waste reduction, and resource efficiency programs.
5. Budgeting & Cost Control
- Prepare and manage the annual Engineering Department budget.
- Control operating expenses and capital expenditure.
- Evaluate equipment replacement, repair, and upgrading requirements.
- Ensure cost-effective procurement while maintaining quality, safety, and operational standards.
6. Capital Projects & Asset Management
- Plan and oversee renovation, refurbishment, upgrading, and new development projects.
- Coordinate with consultants, contractors, suppliers, and other departments to ensure projects are completed on time and within budget.
- Ensure all engineering installations and modifications meet design specifications, quality standards, and regulatory requirements.
- Maintain accurate records of resort assets and technical systems.
7. Health, Safety & Regulatory Compliance
- Ensure compliance with local laws, building codes, occupational health and safety regulations, and environmental standards.
- Oversee fire and life safety systems, emergency preparedness, and business continuity procedures.
- Conduct regular safety inspections, risk assessments, and emergency drills.
- Ensure proper management of permits, licenses, inspections, and statutory certifications.
- Promote a safe working environment for all employees, guests, and contractors.
8. Guest Experience & Interdepartmental Coordination
- Work closely with Rooms Division, Housekeeping, Food & Beverage, Spa, Security, and other departments to ensure smooth resort operations.
- Respond promptly to engineering-related guest complaints and operational emergencies.
- Ensure guest rooms and public facilities meet luxury brand standards and are always in excellent working condition.
- Maintain a proactive and service-oriented approach to engineering operations.
Qualifications
- Minimum 5-7 years of experience in a 5-star luxury hotel or resort.
- Good English and local language skills
- Good organisational skills
- Ability to lead, motivate and develop a team of individuals
- Sound working knowledge of Engineering practices
- Ability to work under pressure
