Executive Secretary

The Executive Secretary supports the General Manager with the organisation of timely schedule and maintaining efficient daily administrative activities.
Responsibilities

• Routes all incoming and outgoing communications as well as correspondences related to the general administration. Handles day-to-day correspondences on behalf of the General Manager where applicable.
• Prepares minutes, reports, letters, memorandums, email ete as assigned by the General Manager whilst ensuring the highest of confidentiality at all times.
• Coordinates and monitors all appointments, meetings, and trainings to ensure that schedules are logged, traced and updated whilst keeping all concerned reminded.
• Handles all guest and internal customer feedback and inquiries in a courteous and efficient manner with constant follow-up to ensure satisfactory outcome. Manages and handles feedback and reviews received through various platforms available.
• Works closely with other leaders and associates in a collaborative manner, focusing on the overall success of the hotel and the satisfaction of hotel guests

Requirements

• College diploma or above
• strong organisational and administrative skills with high level of flexibility and adaptability
• Excellent knowledge and hands on competence in word processor, spreadsheet and presentation software
• Strong English language proficiency with good interpersonal skillf
• At least 3 years of experience in similar capacity preferably in hotel environment
• Must have the right to work in Malaysia
• Only successful candidates will be contacted