Food & Beverage Manager

At Banyan Tree, dining is more than a service — it is an expression of culture, creativity, and connection.

As a Food & Beverage Manager, you are the architect of memorable culinary journeys in the heart of México. Every detail you curate — from flavors to ambiance — shapes moments that linger far beyond the table.

Here, excellence is found in intention, and leadership is reflected in every experience delivered by your team.

You do not simply manage operations… you craft stories, elevate traditions, and create spaces where every guest feels truly cared for.

Key Responsibilities

• Oversee daily operations of restaurants, bars, in-room dining, and banquet services
• Ensure outstanding service quality and guest satisfaction aligned with luxury standards
• Develop and implement strategies to increase revenue and optimize profitability
• Manage budgets, cost control, and inventory (food, beverages, supplies)
• Lead, train, and develop F&B team members, fostering a positive work environment
• Ensure compliance with health, safety, and hygiene regulations
• Collaborate with the culinary team on menu design, pricing, and innovation
• Monitor and analyze KPIs (revenue, cost percentages, guest satisfaction, upselling)
• Maintain strong relationships with suppliers and manage purchasing processes
• Handle guest feedback, complaints, and special requests with professionalism

Requirements

• Bachelor’s degree in Hospitality, Tourism, Business Administration, or related field
• Advanced English (spoken and written)
• Strong leadership and communication skills
• High level of organization and attention to detail
• Availability to work flexible schedules

Experience

• 4–6 years of experience in Food & Beverage operations
• Minimum 2–3 years in a managerial role
• Experience in luxury hotels or fine dining environments (preferred)
• Strong knowledge of service standards, wines, and culinary trends
• Experience managing budgets, forecasting, and cost control

Key Competencies

• Leadership and team development
• Guest-oriented mindset
• Strategic thinking and decision-making
• Financial acumen
• Problem-solving skills
• Ability to perform under pressure